MAPS, Inc. (Modern Advanced Print Solutions) Privacy Policy www.mapsweb.com
MAPS, Inc. ("MAPS", "we", "us", or "our") operates the website www.mapsweb.com (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request quotes, subscribe to communications, contact us, or engage with our products and services.
By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
- Information We Collect
Information You Provide Directly We collect personal information you voluntarily provide when you:
- Submit contact forms, quote requests, or service inquiries
- Create or access an account on the Site
- Place an order for products, supplies, or services
- Request information about our PrintMatrix® managed print programs
This information may include your name, email address, phone number, company name, job title, mailing address, print fleet details, and any other information you choose to provide.
Payment Information If you purchase products or services through the Site, payment transactions are processed securely by a third-party payment processor. MAPS does not directly collect, store, or process your payment card details on our servers. Please review the applicable processor’s privacy policy for details on how your payment data is handled.
Automatically Collected Information When you visit the Site, we and our service providers automatically collect certain technical and usage information, including:
- IP address, browser type, and device information
- Pages visited, links clicked, and time spent on the Site
- Referring URLs and general geographic location (city/region level) derived from IP address
- Site interaction data collected via Google Analytics (see Section 4)
- How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, provide quotes, process orders, and deliver products and services (including PrintMatrix® managed print programs)
- To facilitate online purchases and order fulfillment
- To communicate with you about products, promotions, service updates, and relevant industry information
- To improve and personalize our Site and customer experience using aggregated analytics data
- For internal business operations including analytics, fraud prevention, security (including reCAPTCHA bot protection on forms), and quality assurance
- To comply with applicable legal obligations, resolve disputes, and enforce our agreements
- How We Share Your Information
We do not sell your personal information. We may share it only in the following limited circumstances:
- With our website platform provider, ECI EvolutionX, which hosts and operates the Site on our behalf. ECI EvolutionX is contractually obligated to protect your data and may host site infrastructure on Amazon Web Services (AWS) or similar cloud platforms.
- With Google LLC for analytics purposes (see Section 4 for details and opt-out options).
- With our third-party payment processor to facilitate secure transaction processing.
- With manufacturer and technology partners (such as HP, Kyocera, Brother, and Zebra) where necessary to fulfill orders or service requests.
- In connection with a business transaction such as a merger, acquisition, or sale of assets, in which case your information may be transferred as a business asset.
- When required by law, court order, or government request, or to protect the rights, safety, or property of MAPS, our customers, or others.
- With your explicit consent or at your direction.
- Cookies, Analytics, and Tracking Technologies
Google Analytics This Site uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar tracking technologies to collect and report aggregated information about how visitors use the Site. This data helps us understand traffic patterns, user behavior, and Site performance.
The information generated by Google Analytics (including your IP address) is transmitted to and stored by Google on servers in the United States. Google may use this data in accordance with its own Privacy Policy, available at policies.google.com/privacy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Google reCAPTCHA Our contact and inquiry forms use Google reCAPTCHA to protect against spam and automated abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Cookies The Site uses cookies (small text files placed on your device) for essential site functionality, session management, and analytics. You can control cookie settings through your browser preferences; however, disabling certain cookies may affect Site functionality.
- Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
- Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information in Section 12.
Email Communications If you receive marketing or promotional emails from us, you may opt out at any time by clicking the unsubscribe link included in those emails or by contacting us directly. Please note that you may still receive transactional or service-related communications after opting out of marketing emails.
California Residents (CCPA/CPRA) If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how it is used, the right to delete your personal information (subject to certain exceptions), and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under CCPA/CPRA. To submit a request, contact us using the details below.
- Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our Site infrastructure is hosted through ECI EvolutionX and may leverage cloud security controls provided by Amazon Web Services or comparable platforms.
However, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security and encourage you to take precautions when sharing information online.
- Business-to-Business Data
MAPS primarily serves business customers. Information submitted through the Site is typically provided on behalf of an organization rather than in a purely personal consumer context. If you submit information on behalf of your organization, you represent that you have the authority to do so and that your organization’s use of this Site is subject to this Privacy Policy.
- Children's Privacy
This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
- International Users
Our primary customer base is located in the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you acknowledge and consent to this transfer.
If you are located in the European Union or United Kingdom, please note that this Site is not specifically directed at EU/UK consumers and we do not currently maintain GDPR-specific processes. If you have questions about cross-border data transfers, please contact us.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other business reasons. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
MAPS, Inc. (Modern Advanced Print Solutions) 5001 S. 13th Street Leavenworth, KS 66048
Email: dispatch@mapsweb.com Website: www.mapsweb.com/pages/contact-us
You may also reach us through the contact form on our website.